The Reviews Page

To access the reviews page, Click on the Monitoring tab on the left side of your account dashboard.

 

This will bring you to the Reviews page where you will be able to see the reviews for each of your locations.

 

Note: In order to view this data, you must connect your Google account and/or connect your Yelp account to your Marqii account. 

At the top of the Reviews page there is a Summary Table which will show the following:

  • Total amount of Reviews (with the date of the latest review)
  • Average Rating
  • Total number of reviews Awaiting Replies (with the number of days since the last reply.
  • Total number of Drafts Ready

 

Beneath the Summary table, you can view the information for each of your reviews broken down by the following columns:

  • Date - The date the review was submitted
  • Location - The location the review is in regards to
  • Publisher - ezCater, Facebook, Google Business Profile, Grubhub, OpenTable, Uber Eats, Yelp, Tripadvisor
  • Rating - 1-5 stars or Recommended/Not Recommended
  • Review Content - the comment the reviewer left in their review
  • Review Response - response to the review
  • Status - The status of the review; Awaiting Reply, Replied, Draft Ready, Removed

 

Note: The Summary Table updates to match any filtering options you set for your reviews. This allows you to set specific data points you might be interested in looking at.

 

 

If you need any further assistance, feel free to contact support at support@marqii.com or

1 888-597-2939.

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