What Marqii Assistant Can Do

Marqii Assistant can help with most of your day-to-day work in the Marqii dashboard: checking and updating location details and hours, keeping an eye on Listings, digging into Reviews and Review Insights, reading your analytics, editing Menus, drafting and scheduling social posts, and managing website Widgets. This article walks through each area with example requests, explains the difference between looking things up and making changes, and lists what the assistant can't do yet.

Looking Things Up vs. Making Changes

The assistant does two kinds of work:

This applies to every change, big or small. See Reviewing and Approving Changes in Marqii Assistant for details.

The assistant works only in your own Marqii account and follows your existing access. If you can't do something in the dashboard yourself, the assistant can't do it for you either.

Locations and Business Information

The assistant can look up any of your locations and update details like name, address, phone number, website and business attributes. It can update one location or apply the same change to many locations or whole folders at once.

Example requests:

• "What's the phone number on file for our Downtown location?"

• "Summarize the setup for our Airport location"

• "Update the website for every location in the Texas folder to https://example.com"

• "Mark that our Uptown location has outdoor seating"

Hours, Holiday Hours and Temporary Closures

The assistant can show and update your regular weekly hours, set special hours for holidays and other dates, remove special hours, and mark a location temporarily closed (with an optional reopening date) or reopen it. It can also tell you which upcoming holidays don't have hours set yet.

Example requests:

• "What holidays coming up don't have hours set yet for our Downtown location?"

• "We're closed on Thanksgiving and open 10am to 3pm on Christmas Eve at all locations"

• "Change Saturday hours at Uptown to 11am to 11pm"

• "Temporarily close the Airport location for renovations, reopening November 10"

Good to know:

• If you ask for "hours" without saying which kind, the assistant uses your main (base) hours. You can also ask about other hours types, such as Brunch, Happy Hour, Delivery or Takeout.

• If you ask to add an hours type a location doesn't use yet, such as its first Happy Hour schedule, the assistant checks with you first.

• If a location is marked permanently closed, the assistant asks you to confirm before changing its hours. If a location is temporarily closed, it lets you know that hours on a closed listing generally don't sync to publishers.

Listings

The assistant can show your listings across publishers such as Google, Yelp, Apple, Bing and Facebook, tell you when each was last updated or synced, and re-sync a listing so it picks up your latest Marqii information.

Example requests:

• "Which of our listings haven't synced in the last week?"

• "Show me the Google listing status for the Downtown location"

• "Re-sync the Yelp listing for Uptown"

Reviews and Review Insights

The assistant can find and filter your reviews by location, publisher, rating, date, reply status, label and keywords. It can add or remove labels on a review. It can also answer questions using Review Insights, such as rating trends, sentiment, trending keywords and themes, and how locations or publishers compare.

Example requests:

• "Show me last week's 1- and 2-star Google reviews that haven't been replied to"

• "Which reviews mention cold food this month?"

• "Label that review as Service Issue"

• "How did our average rating change this quarter compared to last quarter?"

• "Which location has the most negative reviews in the last 30 days?"

• "What are guests talking about most on Yelp this month?"

Important: Marqii Assistant can't post, edit or approve review replies. It can draft reply text in the chat for you to copy, but you'll need to post the reply yourself from Reviews > Monitoring.

Analytics

The assistant can report on how customers find and interact with your listings, including views and clicks by publisher compared with the previous period, and the search terms that bring people to your profiles.

Example requests:

• "How many calls and website clicks did our Google listings get last month compared with the month before?"

• "What search terms bring people to our Google profile?"

• "Show me search appearances by month for this year"

Note: Monthly search appearance reports always cover whole calendar months. If you ask about August 10 to August 20, you'll get all of August. See Tips for Getting Great Results for more on dates.

Menus

The assistant can work with every part of your menus: menus, sections, items, modifiers and choices. It can list and summarize them, create new ones, update them one at a time or in bulk, hide and unhide them, delete them, rename them, change the order, and add or remove them from menus and locations. Hiding a menu hides it everywhere it's used. To take a menu off just one location, ask the assistant to remove it from that location instead.

Example requests:

• "List my menus and where they're published"

• "Summarize the Brunch menu"

• "Raise all prices in the Drinks section by 5%"

• "Add a new item called Truffle Fries for $9 to the Sides section"

• "Rewrite the description for the Margherita Pizza to sound more appetizing"

• "Hide the Brunch menu"

• "Remove the Brunch menu from the Uptown location"

Important: Deleted menus, sections, items, modifiers and choices can't be restored from the dashboard. If you delete something by mistake, contact Marqii support. Also, deleting a menu doesn't delete the sections inside it.

Social Management

The assistant can draft, edit, publish and schedule posts for Facebook, Google and Apple, set up recurring posts, stop a recurring post, and show you how your published Facebook and Apple posts performed.

Example requests:

• "Draft a Google post for all locations announcing our new fall menu"

• "Schedule that post for Friday at 9am"

• "How did last week's Facebook post perform?"

• "Show me all our scheduled posts for the Downtown location"

Good to know:

• When the assistant creates a post, it starts as a draft. Publishing and scheduling are separate steps, and each one needs your approval.

• Once a post is published, it can't be unpublished from the assistant.

• Recurring posts are available for Facebook and Google standard posts only.

• Stopping a recurring post is permanent. Posts that already went out stay live.

• To add a photo or video to a post, give the assistant a link to an image that's publicly available online. Images you attach in the chat can't be used as post media.

Widgets

The assistant can list and create website Widgets for hours, menus, FAQs and reviews, update them, delete them, and give you the embed code to add a widget to your website.

Example requests:

• "Create an FAQ widget for the Downtown location with our parking and reservation questions"

• "Give me the embed code for our hours widget"

• "Change our menus widget to hide prices"

Important: Changes to an existing widget show up on your public website within minutes and can't be undone automatically. A new widget doesn't appear anywhere until you paste its embed code into your website.

Taking You to the Right Page

Ask the assistant to take you somewhere, and it opens the page for you, often with filters already set. For example, "Show me unreplied 1-star Google reviews from last week" can open Reviews > Monitoring with those filters applied. See Navigating the Dashboard with Marqii Assistant.

Reading Images

You can attach a photo or screenshot, such as a printed menu or an error you're seeing, and ask the assistant about it. See Attaching Images in Marqii Assistant.

Seeing the Results of a Change

After you approve a change to locations, hours, listings, reviews or menus, the page you're on refreshes to show it. If the assistant changes a social post or widget, reload the page to see the update.

What Marqii Assistant Can't Do Yet

If you ask for something it can't do, the assistant will tell you, and you can finish the task in the dashboard.

Related Articles

• Getting Started with Marqii Assistant

• Tips for Getting Great Results

• Marqii Assistant Prompt Library

• Reviewing and Approving Changes in Marqii Assistant

• Navigating the Dashboard with Marqii Assistant

• Attaching Images in Marqii Assistant

Can't find what you're looking for? Email us at support@marqii.com or text us at (512) 967-3739.