Qu Integrator Implementation/onboarding Process:

• If a brand is interested in signing with you and using your solution, THEY must reach out to their Qu point of contact first and alert them of their desire to onboard your solution

  • This is necessary prior to implementation so Qu can confirm that the integration with the Integrator is complete/necessary features are supported through the integration

  • THIS ONLY NEEDS TO HAPPEN AT THE ONSET OF THE RELATIONSHIP - once you have production credentials, that access is good across the brand (corporate and franchise locations)

  • Which point of contact the brand needs to reach out to depends on where the brand is in its Qu lifecycle

    • Brand new or still going through sales process - Their Qu Sales Rep

    • Post MSA/pre-rollout - Their Qu Project Manager or Solutions Architect

    • Rollout/Implementation - Their Qu Account Manager

    • Post Rollout/Maturity - Their Qu Customer Success Manager

  • These contacts are made known to the brand through each step they go through

• Once the brand has made their intentions known, the Qu contact will work to get credentials set up for you (the Integrator) to access the brand’s environment

  • It typically takes 5-7 business days for Qu to create credentials

  • Once the credentials are created, they are sent to contacts on file for the Integrator (These are to be sent to Evan at evan@marqii.com) so that you may access the brand’s environment - credentials are NOT sent to the brand, please do not share the credentials with the brand

  • Once Evan has the credentials Evan will connect the integration 

    • * He knows this process should be more solidified *

  • There is no need to contact Qu Support in this process - the brand needs to initiate through their assigned Qu point of contact at all stages of implementation/rollout

  • If you have questions or need help from Qu, please reach out to integrationsupport@qubeyond.com and we will do our best to respond within 48 hours.This email address can be shared amongst your internal teams, please do not share with brands