CX Team Time Off Guidelines

Marqii takes pride in providing work-life balance to each team member. Our company-wide unlimited PTO benefit is designed to help foster your work-life balance. Therefore, the CX team encourages you to take time off as needed.

PTO can be used to recharge, recover, travel and address personal matters. For long-term leaves of absence, please consult with your manager.

 

HOW TO TAKE TIME OFF

All requests must be added to Justworks for manager approval. It is at your manager’s discretion to approve or deny requests based on business needs. 

Recommended guidelines for taking time off are as follows:

  • Try to keep time off to 3-4 weeks per calendar year 

  • Limit time off to one week in a given month

  • Avoid recurring time off; example, taking off every Monday

Note: These are simply guidelines (not rules) to ensure your peers are also able to take advantage of time off and to ensure business needs are met. Holidays and company-wide closures are not included in your personal PTO.

 

REQUESTING TIME OFF

Planned Absence: 

  • Request time off in Justworks in advance of any planned absence. 

  • If you are requesting a full week of time, if possible, try to request at least one month in advance so there is ample time to find coverage.

  • Once approved, add time off dates to the shared Support calendar and your personal calendar. 

  • For vacations a week or longer, fill out an OOO plan at least one day before taking time off. 

    • You may be required to find coverage depending on outstanding tasks.

    • Share OOO plan with Ashley and Maddi

Unplanned Absence: 

  • Inform your manager as soon as possible for any unexpected absences.

  • If you anticipate being out for more than one day, share the duration with a manager.

  • If possible, share any upcoming tasks with your manager so they can be reassigned. 

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