Toast Menu Audit Guide

Contents

1. Optimizing Menus for Public-Facing Use

   1. 🔍 Where to Audit in Toast

   2. What to Review

   3. ⚠ Common Issues to Fix

Optimizing Menus for Public-Facing Use

Menus built in your POS are often designed with kitchen and service staff in mind. However, when those menus are surfaced via integrations — such as your listings platforms or Marqii website menu widgets — the formatting, descriptions, and structure need to be customer-friendly and complete.

Use this guide to review and clean up your Toast menus directly in the Toast dashboard.

🔍 Where to Audit in Toast

1. Log into the Toast Admin Dashboard

2. Navigate to Menu Management > Menus

3. Select the active menu you want to audit

4. Review menu groups, items, and modifiers
    

What to Review

1. Item Names

   -Should be clear and recognizable to guests.

   -Avoid abbreviations, slang, or internal shorthand. (e.g., use “Mozzarella Sticks” instead of “Moz Stix”)
    

2. Prices

   -Ensure prices are accurate and current.

   -Remove placeholder prices. (e.g., “$0.00” unless intentional for market-priced items)
    

3. Item Descriptions

   -Should be written for the customer, not staff

   -Include ingredients, prep style, or flavor profiles. (e.g., “Hand-breaded chicken tenders served with honey mustard”)

   -Avoid internal notes like “(no side)” or “(ask guest for doneness).”
    

4. Modifiers & Modifier Groups
   
   💡 Modifiers are hidden by default, but follow the following tips if you plan to display them on your menu. 
    

   -Ensure all relevant modifiers are attached (e.g., sauces, add-ons, cooking preferences)

   -Group them logically so the guest experience is intuitive

   -Mark modifiers as required only when necessary

   -Double-check spelling and naming conventions (e.g., “Ranch” vs. “Ranch Dressing”)
    

5. Section & Category Labels

   -Should reflect logical groupings that make sense to customers. (e.g., “Starters” instead of “App1”)

   -Ensure each section has a clear, guest-friendly name.
    

6. Images (Optional, but Recommended)
   -Add high-quality photos where available.

⚠ Common Issues to Fix

• Item names written in all caps or all lowercase.

• Items without descriptions or with internal-only notes.

• Missing or mismatched modifier groups. (e.g., no option to choose dressing for a salad)

• Duplicate or unused items still appearing on public-facing menus.

• Placeholder items or test entries. (e.g., “Test Item 1”)